Privacy Policy jomkiss3 — Data Protection Malaysia Users

Jomkiss3 takes our responsibility to protect the privacy and personal information of every platform user seriously. As an online entertainment platform serving Malaysian users, we understand how important trust is in the relationship between users and the platform.

This Privacy Policy is designed to give you a clear and comprehensive understanding of how we manage your personal data — from the moment you register to every interaction you have with our platform. We are committed to handling your data responsibly, transparently, and securely.

We encourage you to read this document carefully. If any section is unclear, our customer support team is available to answer your questions via Live Chat 24/7 within the platform.

Jomkiss3 collects personal data necessary for platform operations, security, and legal compliance. We do not collect data beyond these requirements.

Every piece of data we collect has a clear and legitimate purpose. Below is a complete list of the purposes for which jomkiss3 user personal data is used:

• Account Management — Create, verify, and manage your user account, including the secure login process.
• Transaction Processing — Process deposits, withdrawals, and any financial transactions on the platform.
• KYC Compliance — Meet mandatory identity verification requirements to prevent fraud and money laundering.
• Customer Support — Enable our support team to assist you more effectively when you reach out to us.
• Platform Security — Detect and prevent fraudulent activity, unauthorised access, and suspicious behaviour.
• Service Communications — Send important notifications related to your account, transactions, and policy changes.
• Platform Improvements — Analyse usage patterns to improve the interface, performance, and overall user experience.
• Promotional Communications — Inform you about relevant promotions and offers, only with your consent.

Jomkiss3 does not sell users' personal data to any third party. However, in the course of platform operations, we may need to share certain data with the following parties within very strict limits:

• Payment Providers — Data required to process transactions is shared with FPX providers, local banks, and digital wallet providers. These providers are subject to strict confidentiality agreements.
• Technical Service Providers — Cloud infrastructure and security providers that help operate our platform may process technical data within the scope defined in our agreements.
• Legal Authorities — jomkiss3 will disclose required data when mandated by a valid court order or official request from authorities.
• KYC Verification Providers — During the identity verification process, certain ID document data may be verified through approved and regulated third-party KYC providers.

User data security is an ongoing investment at JomKiss3. We implement multiple layers of protection to keep your data safe from both internal and external threats.

• Data in Transit Encryption — All communications between your device and our servers are protected with regularly updated 256-bit SSL/TLS encryption.
• Stored Data Encryption — Sensitive data such as financial information and identity documents is stored in encrypted format within our database.
• Two-Factor Authentication (2FA) — We provide 2FA for all user accounts as an additional layer of security against unauthorised access.
• 24/7 Monitoring — Our security team continuously monitors systems to detect suspicious activity or intrusion attempts.
• Regular Security Audits — Our platform undergoes periodic security audits by independent third parties to identify and address any vulnerabilities.
• Internal Access Controls — Access to user data among our staff is restricted based on the principle of least privilege — each staff member can only access the data necessary for their role.

Jomkiss3 uses cookies and similar tracking technologies to enhance the user experience and analyse how the platform is used. Cookies are small text files stored in your web browser.

Types of cookies we use:

• Essential Cookies — Required for core platform functions such as login sessions and security settings. Cannot be disabled.
• Preference Cookies — Save your preferences such as language and display settings for your convenience.
• Analytics Cookies — Help us understand how users interact with the platform so we can make meaningful improvements.
• Session Cookies — Automatically deleted when you close your web browser.

You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect platform functionality. Analytical cookies can be turned off without impacting basic platform use.

As a JomKiss3 user, you have the following rights regarding your personal data. We respect and facilitate the exercise of these rights:

Jomkiss3 retains personal data only for as long as it is needed for its original collection purpose or as required by applicable law.

• Active Account Data — Retained for the duration of the active account and for a reasonable period following account closure.
• Financial Transaction Data — Retained for a minimum of seven years in accordance with standard financial compliance requirements.
• KYC Documents — Retained for the period specified by applicable KYC compliance requirements, typically five to seven years.
• Technical Logs — Retained for 90 days for security and system debugging purposes.
• Support Communications — Archived for two years for reference and service improvement purposes.

Once the retention period has ended, data will be securely deleted or anonymised so it can no longer be linked to any specific individual.

The JomKiss3 platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.

If we discover that data has been collected from underage users, we will take immediate action to delete the data and close the relevant account. Parents or guardians who find that their child has registered on our platform are encouraged to contact our customer support immediately.

Jomkiss3 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to you via:

• In-app or on-site notifications.
• Email to your registered address (for significant changes).
• Updates the "Last Updated" date at the top of this page.

We encourage you to check this page regularly. Continued use of the platform after any changes to this Privacy Policy will be considered acceptance of the updated terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your personal data, please contact us through the following channels: